Food NewsRecalls

Kraft Heinz Initiates Voluntary Recall of Cheese Slices Due to Safety Concerns

In light of a potential safety risk, Kraft Heinz has voluntarily initiated a recall of roughly 83,800 cases of its individually-wrapped Kraft Singles American processed cheese slices distributed to select locations. This proactive measure has been taken to address a temporary malfunction in one of the company’s wrapping machines, which could lead to a thin strip of film adhering to the cheese slice even after the wrapper is taken off. If unconsciously consumed, this could pose a choking hazard and be unpleasant for the consumer.

This recall pertains exclusively to Kraft Singles American processed cheese slices, specifically identified by the provided case/package information. No other variations or dimensions of the product fall under this recall. The impetus for this recall was several consumer reports of discovering plastic stuck to the slices, including six instances where consumers experienced gagging or choking. Fortunately, there have been no reports of significant injuries or health concerns associated with this issue.

Kraft Heinz promptly addressed the malfunction, ensuring that the wrapping machine in question was repaired and all other machinery underwent rigorous inspection. This swift response underscores the company’s commitment to maintaining the highest standards of safety and quality in its products.

Customers in possession of the affected items are advised against consuming them and are encouraged to return them to the point of purchase for a refund or exchange. For further inquiries, verification of affected products, and to facilitate reimbursement, consumers can reach out to Kraft Heinz Customer Service, available from 9 a.m. to 6 p.m. Eastern Standard Time, Monday through Friday, at 1-800-280-8252.

The occurrence of such recalls is not uncommon in the food industry, underscoring the importance of stringent quality control measures. Regular inspections and adherence to food safety standards are integral to preventing contamination and ensuring consumer safety. Kraft Heinz extends its sincerest apologies for any inconvenience caused by this recall and remains steadfast in its dedication to upholding the integrity and safety of its products.

This incident serves as a reminder for consumers to remain vigilant and regularly check for recall notices, as companies continue to prioritize the well-being of their customers through quality assurance and proactive measures in the event of any discrepancies.

Products included in the recall include 16 oz. Kraft Singles American Pasteurized Prepared Cheese Product with an individual package UPC of 0 2100061526 1 and a “Best When Used By” date of 10 JAN 24 through 27 JAN 24. Individual packages in this recall will contain an S and 72 in the Manufacturing code.

Also included in the recall are 3 lb. multipacks of Kraft Singles American Pasteurized Prepared Cheese Product with a carton UPC of 0 2100060491 3 and a “Best When Used By” of 09 JAN 2024 through 13 JAN 2024 and 16 JAN 2024.

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