McDonald’s Just Announced A Plan To Fix All Their Ice Cream Machines

There is one thing that most people agree on about McDonald’s, their ice cream machines are almost always broken. The company has announced they will be fixing every single one of their ice cream machines.

The broken machines have become somewhat of a running joke on the internet, and even McDonald’s has poked fun at the issue on their own social media accounts.

Tyler Gamble, the franchisee leader, said he wanted to “ensure that McDonald’s is no longer the butt of the joke, even with their own social media team.”

There is no set timeframe for the repair of the machines, nor is there a clear plan. Many believe the machines will be replaced because there is nothing mechanically wrong with their machines. The process of cleaning the machines can take up to four hours, leaving the machines closed for a big part of the day.

At the heart of the issue is the complexity of the machines themselves. McDonald’s ice cream machines are intricate pieces of machinery that require regular maintenance. Every 24 hours, they undergo a rigorous cleaning cycle that can last several hours, during which they’re out of commission. If there’s a minor malfunction or if the process doesn’t go exactly as it should, the machine can be rendered unusable until a technician fixes the problem. Given that many McDonald’s locations are open 24/7, finding a convenient window for this maintenance without disappointing customers can be challenging. Additionally, the technical know-how required to operate and troubleshoot the machines might exceed the training of the average fast-food worker, leading to more frequent and longer downtimes. Over the years, the narrative of the perpetually broken ice cream machine has grown in the public’s mind, fueled by shared experiences and internet memes, making it a cultural touchpoint of mild frustration and amusement.